attached video
do reschedules count against your bonus calculation?
If our business experts wastes the time slot, then yes, these count as no-shows or no-demos on your report
So if our business expert calls the advisor and he wants to reschedule, then that does count "against you" as our business expert has just wasted that time slot with no ability to refill it.
Similarly, if you call the advisor 90 minutes before the demo time and he needs to reschedule, that has just wasted that time slot and there is not enough time to fill it again.
In other words, the time slot is the valuable resource. If it gets wasted, then that counts.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article