The ONLY way to tech issues fixed or this investigated is to tell the support staff at Callhub exactly what happened. No one at Retirement Prospects can help you as Callhub is not our software. Callhub has a tech support staff to help you.
If you can include a screen video of the problem that is better because then they can SEE THE PROBLEM.
How to make screen videos:
option #2 download free software loom.com
You must include the number dialed and the time and time zone. In other words, for tech issues, precision and specificity is CRITICAL. I would contact Callhub support on your behalf but it will only complicate things by creating a 3-way conversation.
Video to contact callhub support: https://app.screencast.com/UbVdtHeLJE1EJ
If you do not have the "help" bubble at the bottom of your screen, then do the following
Go to this page and click the “help” icon at the bottom of the page
https://support.callhub.io/hc/en-us
GET SUPPORT for TECHNICAL ISSUES
If you ever have technical issues, you can contact CallHub support directly using their chat system and get immediate help. Go to this page and click the “help” icon at the bottom of the page
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