There could be a few reasons and they all have to do with YOUR computer, not with callhub
1. make sure you do not have any popup blockers enabled in your browser or a separate popup blocker software running
2. if you use a VPN, try turning it off
3. make sure your mic is enabled
4. try rebooting your machine
If these fail, then contact callhub for assistance
GET SUPPORT for TECHNICAL ISSUES
If you ever have technical issues, you can contact CallHub support directly using their chat system and get immediate help. Go to this page and click the “help” icon at the bottom of the page
https://support.callhub.io/hc/en-us
VERY IMPORTANT
this comment is important for the rest of your career. Whenever you need technical support, always supply the technician with a screenshot or better, a screen video. Non-technical people do not realize that trying to describe the problem with words will not work for a technical person. They need to SEE the problem. You can download free software that will allow you to take screenshots or better, make a screen video, so that they can SEE your problem. https://www.techsmith.com/download/jing/
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