How to Avoid No Shows

Modified on Mon, 12 Aug at 7:21 PM

Avoiding no-shows starts with making sure that you set demonstrations with the right people and compete every step.  Here is a 4-minute recording of completing every step when you set the demonstration:   role play 8-6-24.mp4 


If you skip any step, your no-shows will soar.



Avoid These People


One of the ways to avoid no-shows is to avoid setting demonstrations with people who give the signals of being a no-show.  

 

By getting off the phone with the types of people I describe below, you will have more time to make more contacts and you will find at least one person per hour who IS qualified and will show.

Here are some examples:

 

  • You call in the middle of the day and you hear the TV or kids in the background.  This is not a professional. While they may have an insurance or investment license, no serious professional is sitting at home watching TV or playing with kids in the middle of a workday. Do not set demonstrations with these folks
  • Do not set demonstrations with people who do not have their calendar (e.g. they are in a location where they do not have access to their calendar).
  • Do not set demonstrations with people who are wishy-washy (they change their answers to your questions or have trouble saying  "yes" or "no)."
  • They sound flaky or spacy. Maybe they start talking about irrelevant issues and do not treat your call as a business call. Or they do not answer the questions you ask.

You want to avoid these types of people and that is why we pay a bonus when 70% of your demonstrations show up and are qualified. 

 

Here is an example of a call with a person you do not want to put on the calendar (10-minute recording)

when you click the link, you will see a volume control at the bottom of the page--turn it up

https://1drv.ms/u/s!Ahn2fLmLokXInLlvjN7IZ8v0jOpjdw?e=ULP2I3


You cannot miss any step when you set the demonstration


Setting a demonstration on the calendar is like a recipe.  If you skip any step, the recipe will fail. So if you fail on your call to have the professional confirm that he received the confirmation email AND opened it to confirm the time and date, then the chance of a no-show soars.


When and How to Make Reminder Calls

https://setters.freshdesk.com/a/solutions/articles/153000062481

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